When you interact with our customer support representatives via email, website chat, telephone, text, or in person, we may collect Personal Information, such as your name, mailing address, phone number, email address and contact preferences; and information about the YGG products you own, such as their serial numbers and date of purchase. We may collect the text of your communications, such as your questions, comments, or compliments about our products or services. We also may create event logs that are useful in diagnosing product or app performance related issues, and capture information relating to the support or service issue. We use this information to provide you with customer and product support. We may access your YGG account in order to assist us in providing you the necessary assistance. To improve customer service, subject to applicable laws, we may also record, monitor, and/or review conversations with customer support representatives, and analyze any feedback provided to us through voluntary customer surveys. We may use your comments or compliments, without identifying you by your full name, as testimonials in our advertising or marketing.
6. Next, enter the Hammer 88 Pro's serial number exactly as it appears on the bottom of the unit. The serial number will be located on a barcode sticker and starts with a (21). Be sure to include the (21) when entering the serial number!
Most of the available software for the Vortex Wireless 2 will be provided after registration of the product into your user account on the Alesis website. You will be required to enter your serial number and then a link will be provided.
Yes, a new wireless receiver can be paired with your Vortex Wireless 2 using the software editor. In the software editor, go to File > Update USB Receiver Pairing and follow the instructions to enter the last 6-digits of the serial number on the wireless receiver to re-pair. 2b1af7f3a8